{"id":51665,"date":"2025-01-12T14:55:38","date_gmt":"2025-01-12T19:55:38","guid":{"rendered":"https:\/\/www.ccl.org\/?post_type=articles&#038;p=51665"},"modified":"2025-10-09T14:19:15","modified_gmt":"2025-10-09T18:19:15","slug":"better-culture-starts-with-better-conversations","status":"publish","type":"articles","link":"https:\/\/www.ccl.org\/articles\/white-papers\/better-culture-starts-with-better-conversations\/","title":{"rendered":"Better Culture Starts With Better Conversations"},"content":{"rendered":"<h2>Introduction<\/h2>\n<p>To truly understand an organization\u2019s culture, just listen to the conversations. How people interact with one another \u2014 in the hallways, on video calls, in team meetings, even in informal chats \u2014 is the truest indicator of a company\u2019s culture.<\/p>\n<p>The effectiveness of an organization\u2019s key business priorities like growth, innovation, and customer service are also constrained or amplified by the quality of the conversations. That\u2019s why equipping your people to hold more effective, more powerful conversations is a business imperative.<\/p>\n<p>As the most basic building block of organizational culture, and something we all learn from a young age, conversation is simple \u2014 yet not easy. Having effective, efficient, and emotionally intelligent interactions doesn\u2019t come naturally to most people. Fortunately, better conversation skills can be learned, leading to stronger relationships and better business outcomes.<\/p>\n<p>In this paper, you\u2019ll discover the 4 core behaviors that make the greatest difference in strengthening conversations, and how upgrading conversational skills across your organization to reach a critical mass of people increases effectiveness, engagement, and performance \u2014 scaling an enterprise-wide culture change.<\/p>\n<h2 class=\"d-none\">Download White Paper<\/h2>\n<div class=\"callOut\">\n<div class=\"h2Display\">Download White Paper<\/div>\n<p>With specific recommendations for HR leaders and senior executives, this paper offers insights into how conversations are directly connected to organizational culture. Download now to learn how improving the quality of conversations at your organization can create lasting culture change and better business outcomes.<\/p>\n<div class=\"buttonPosition\"><a class=\"buttons button1\" href=\"\/wp-content\/uploads\/2019\/09\/better-culture-better-conversations-center-for-creative-leadership.pdf\" target=\"_blank\" rel=\"noopener\" aria-label=\"Download the Better Culture Starts With Better Conversations white paper now.\" data-material-type=\"white paper\" data-element-type=\"action button\" data-element-cta=\"Download File\" data-element-position=\"1\">Download Now<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>An organization&#8217;s culture shows through in the conversations. Improving the quality of conversations can create cascading culture change and better business outcomes.<\/p>\n","protected":false},"author":130,"featured_media":43814,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","footnotes":"","_links_to":"","_links_to_target":""},"tags":[],"class_list":["post-51665","articles","type-articles","status-publish","has-post-thumbnail","hentry","categories-conversations-coaching-skills","categories-coaching-culture","categories-organizational-culture-change","audience-executives","audience-hr-consultants","impact-level-senior-leaders","region-global","article-type-white-papers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Conversations Affect Organizational Culture | CCL<\/title>\n<meta name=\"description\" content=\"An organization&#039;s culture shows through in the conversations. 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