{"id":55823,"date":"2024-04-06T09:05:39","date_gmt":"2024-04-06T13:05:39","guid":{"rendered":"https:\/\/www.ccl.org\/?post_type=articles&#038;p=55823"},"modified":"2025-05-08T06:57:49","modified_gmt":"2025-05-08T10:57:49","slug":"how-to-make-servant-leadership-more-sustainable-by-balancing-self-others","status":"publish","type":"articles","link":"https:\/\/www.ccl.org\/articles\/leading-effectively-articles\/how-to-make-servant-leadership-more-sustainable-by-balancing-self-others\/","title":{"rendered":"How to Make Servant Leadership More Sustainable? Balance Self &#038; Others"},"content":{"rendered":"<p>Many of us have likely come across the term <em>servant leadership<\/em> at some point in our careers. We may have been encouraged to lead by serving others, or to center the needs of our team before our own.<\/p>\n<p>The servant leadership model has long been celebrated for helping leaders prioritize their people, and in turn, increase performance and profits for their organizations. But there are critiques of the model that suggest servant leadership can be interpreted and practiced in a way that advocates subverting self in favor of others.<\/p>\n<p><strong>Can we garner the benefits of servant leadership, <em>and<\/em> do so in a sustainable way, by encouraging leaders to take care of themselves first, in order to serve the teams they lead more effectively?<\/strong><\/p>\n<h2>First, What Is Servant Leadership?<\/h2>\n<p>The servant leadership theory, first popularized by Robert Greenleaf\u2019s 1970 piece, \u201cThe Servant as Leader,\u201d is often cited as a best practice for creating employee engagement and increasing productivity.<\/p>\n<p>There are several elements to the servant leadership model, which centers on what\u2019s often described as \u201cflipping the pyramid of leadership.\u201d According to Greenleaf, \u201cThe servant-leader shares power, puts the needs of others first, and helps people develop and perform as highly as possible.\u201d<\/p>\n<p>The 4 primary tenets of the servant leadership model include:<\/p>\n<ol>\n<li>Sharing power;<\/li>\n<li>Putting the needs of others before your own;<\/li>\n<li>Helping others develop and perform highly; and<\/li>\n<li>Collaborating for the greater good.<\/li>\n<\/ol>\n<p>This framework has many benefits, including helping to achieve <a href=\"\/articles\/leading-effectively-articles\/make-leadership-happen-with-dac-framework\/\">direction, alignment, and commitment (DAC), our model for effective leadership<\/a>:<\/p>\n<ul>\n<li><em>\u201cCollaborating for the greater good\u201d<\/em> means that everyone is working to achieve a common, shared <em>direction<\/em> \u2014 one that is understood and seen as helping the entire organization or community.<\/li>\n<li>By listening closely and understanding employees\u2019 roles, responsibilities, and goals, servant leaders increase <em>alignment<\/em> not only within their own teams, but across their organizations.<\/li>\n<li>And by sharing power, servant leaders create a more interdependent culture that increases <em>commitment <\/em>to those shared goals.<\/li>\n<\/ul>\n<div class=\"callOut webinar\">\n<h3>Access Our Webinar!<\/h3>\n<p>Explore our webinar, <em><a href=\"\/webinars\/reimagining-the-servant-leadership-model-starting-with-self\/\">Reimagining the Servant Leadership Model: Starting With Self<\/a><\/em>,\u00a0to learn new ways to approach the servant leadership model by leading with self-awareness and resilience.<\/p>\n<div class=\"buttonPosition\"><a class=\"buttons button1\" href=\"\/webinars\/reimagining-the-servant-leadership-model-starting-with-self\/\" aria-label=\"Access the webinar about servant leadership\">Access Webinar<\/a><\/div>\n<\/div>\n<h2>Common Pitfalls Associated With the Traditional Model of Servant Leadership<\/h2>\n<p>But the traditional idea of servant leadership can fail both leader and team when the balance tips too far in one direction and leaders completely ignore themselves in favor of others. In most cases, the model breaks down when <a href=\"\/articles\/leading-effectively-articles\/create-better-culture-start-with-compassionate-leadership\/\">compassionate leaders<\/a> have the very best of intentions \u2014 they want to care for their employees and serve their organizations and communities. But they forget that in order to accomplish that, they must know and care for themselves as well.<\/p>\n<p>According to a <a href=\"https:\/\/www.sciencedirect.com\/science\/article\/pii\/S1048984317307774\" target=\"_blank\" rel=\"noopener\">systematic review of the research on servant leadership in <em>The Leadership Quarterly<\/em><\/a>, this imbalance may show up in different ways, including:<\/p>\n<ul>\n<li>Leaders <em>over-empathizing<\/em> with their followers, resulting in their own burnout (<a href=\"\/webinars\/avoid-nonprofit-burnout-with-strategies-to-help-you-burn-bright\/\">burnout is especially common among nonprofit leaders<\/a>);<\/li>\n<li>Leaders <em>overemphasizing<\/em> the relationship aspects of work, resulting in lower task completion\/productivity; and<\/li>\n<li>Followers becoming <em>overly dependent<\/em> on leaders, and unable to make decisions and take action on their own.<\/li>\n<\/ul>\n<p>In our work with clients around the globe, we\u2019ve found that leaders often lean too far into putting the needs of others first, to the detriment of themselves. As their personal growth and wellbeing suffer, they find that the servant leadership style is less effective. When a leader\u2019s own basic needs are not being met, it becomes increasingly challenging to support their team members.<\/p>\n<p><a href=\"\/wp-content\/uploads\/2021\/12\/servant-leadership-infographic-center-for-creative-leadership.png\"><img fetchpriority=\"high\" decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/12\/servant-leadership-infographic-center-for-creative-leadership.png\" alt=\"infographic with 3 steps to reimagine servant leadership by starting with self\" width=\"800\" height=\"418\" \/><\/a><\/p>\n<h2>3 Steps to Reimagine the Servant Leadership Model<\/h2>\n<h3>Serving Others Better by Starting With Self<\/h3>\n<p>While it may <a href=\"\/articles\/leading-effectively-articles\/manage-paradox-for-better-performance\/\">seem like a paradox<\/a>, the key to successful servant leadership in service of others is actually to start with <em>self<\/em>.<\/p>\n<p>That\u2019s why we help our program participants understand that there are 3 elements to positive servant leadership that are essential to achieving the original goals of the model: self-reflection, self-awareness, and self-care. By starting with a focus on yourself, you will be able to better serve your colleagues, teams, and organization as a fully realized servant leader.<\/p>\n<h4>1. Self-Reflection: Examine Your Values.<\/h4>\n<p>Servant leaders help their teams identify their values, learn from experience about themselves, uncover needs, and set goals. Do you do the same for yourself? While servant leaders are committed to helping their teams grow, you can\u2019t forget to make time to for self-reflection to cultivate your own growth, too. It not only helps you as a leader, it sets an example for your team as well.<\/p>\n<p>The first step is to look inward and examine your own values and experiences. <a href=\"\/articles\/leading-effectively-articles\/360-assessment-results-meaning\/\">Results from 360-degree assessments<\/a> can be a useful tool here to better understand yourself, but you can also start by grabbing a journal and reflecting on a series of questions:<\/p>\n<ul>\n<li><em>What experiences stand out in your mind as critical to who you are today?<\/em><\/li>\n<li><em>How did those experiences shape your approach to others and your work?<\/em><\/li>\n<li><em>What values did you learn and\/or develop from those experiences?<\/em><\/li>\n<li><em>What skills are you most proud of? What skills do you wish you had or could develop?<\/em><\/li>\n<li><em>How do those skills reflect your values?<\/em><\/li>\n<\/ul>\n<p>Getting to the true heart of how you became the leader you are today depends on understanding the values that underlie your approach and <a href=\"\/articles\/leading-effectively-articles\/achievable-personal-goals-align-with-values\/\">connecting your values to your goals<\/a>.<\/p>\n<p>As organizational psychologist Adam Grant notes, \u201cdon\u2019t ask why you\u2019re the way you are \u2014 that often <a href=\"\/articles\/leading-effectively-articles\/banish-stress-stop-ruminating\/\">leads to rumination<\/a>. Instead, ask what situations bring out the best and worst in you, and what you can do to improve.\u201d By focusing on experiences and skills, you gain valuable insight without that potential spiral.<\/p>\n<p>As you examine your values, it\u2019s also an opportunity to ask yourself if they\u2019ve been shaped by people with diverse perspectives and experiences. If you notice that critical moments in your life have not been as inclusive as you\u2019d like, seek out ways to expand your network. One quick way to do so is to take a look at your contacts on LinkedIn. Do they represent the diversity of people you work with, both as colleagues and clients? If not, make a conscious effort to change that by connecting and engaging with a more diverse network. This is one small step to begin practicing <a href=\"\/articles\/leading-effectively-articles\/when-inclusive-leadership-goes-wrong-and-how-to-get-it-right\/\">more inclusive leadership<\/a>.<\/p>\n<h4>2. Self-Awareness: Know Your Impact.<\/h4>\n<p>Servant leadership requires a <a href=\"\/articles\/leading-effectively-articles\/4-ways-boost-self-awareness\/\">high level of self-awareness<\/a> in order to be effective. You can\u2019t put the needs of others first if you don\u2019t fully understand and reflect on your own values and how they shape your interactions.<\/p>\n<p>Our research shows that self-awareness is one of the <a href=\"\/articles\/leading-effectively-articles\/fundamental-4-core-leadership-skills-for-every-career-stage\/\">4 core leadership skills necessary for effective leadership<\/a>. In today\u2019s environment, when change is a constant and solutions are complex, cultivating self-awareness is an increasingly important practice.<\/p>\n<p>One of the best ways to increase your self-awareness is to focus on how you impact others by soliciting feedback. Feedback from colleagues, teammates, and family can help you understand how your behaviors and intentions align, and help you identify potential blind spots.<\/p>\n<p>The key to soliciting and responding to feedback is to stay curious. Being genuinely curious about how your actions affect others can move you from feeling closed and defensive to feeling open and willing to seek knowledge. Curiosity feeds self-awareness and invites people to help you in your development.<\/p>\n<p>Self-awareness through feedback creates a more effective servant leadership model by helping leaders create an environment of give and take, instead of total dependency and power imbalance. Your curiosity helps you better understand how your leadership impacts others, both in terms of your relationship and their work.<\/p>\n<h4>3. Self-Care: Build Your Resilience.<\/h4>\n<p>Resiliency has always been an important part of how we accomplish and manage our work. Pre-pandemic, the focus was often on achieving <a href=\"\/articles\/leading-effectively-articles\/balance-is-a-faulty-metaphor\/\">work-life \u201cbalance.\u201d<\/a> But with the onset of <a href=\"\/articles\/leading-effectively-articles\/3-evidence-based-strategies-to-help-leaders-cope-with-pandemic-stress\/\">pandemic stress<\/a> and lines between work and life becoming increasingly blurred, the conversation around resiliency in the face of setbacks has shifted from aspirational to mission-critical.<\/p>\n<p>There\u2019s no question that self-care, <a href=\"\/articles\/leading-effectively-articles\/improve-performance-foster-resilience-prevent-burnout-recovery-practices\/\">preventing burnout, and recovery from overworking<\/a> are top of mind for many people and organizations. But the actual application of resilience practices remain a challenge for many.<\/p>\n<p>In addition, the traditional servant leadership model can often bend leaders too far towards care for others instead of care for self \u2014 a balance that\u2019s subtle, but vitally important.<\/p>\n<p>At CCL, our resiliency research focuses on helping people avoid burnout. Here are a few tips for starting your own resiliency practice:<\/p>\n<ul>\n<li><strong>Maximize \u201cTime Confetti\u201d <\/strong>\u2014 Breaks and pauses to recharge don\u2019t need to be huge chunks of time. Use the few minutes you have between activities \u2014 the short moments we refer to as \u201ctime confetti\u201d \u2014 to do something enjoyable and energizing, such as taking a few deep breaths, going for a quick walk outside, dancing to your favorite song, or calling someone you love.<\/li>\n<li><strong>Recharge Your Battery<\/strong> \u2014 How many times a day do you check your phone to be sure it\u2019s charged? How many times do you check your body for the same purpose? Each time you reach for your phone, take a moment to check in on your body as well and give yourself what you need.<\/li>\n<li><strong>Express Your Creative Side<\/strong> \u2014 Do something that energizes you and engages a totally different part of your brain. Whether it\u2019s an adult coloring book, singing, or painting a canvas, giving your brain something new to enjoy allows you to tap into your creativity and reduce your overall stress.<\/li>\n<li><strong>Savor Joyful Moments<\/strong> \u2014 Savoring is defined as deliberately enhancing and prolonging your positive moods, experiences, and emotions, and is linked to increased wellbeing, happiness, life satisfaction, and decreased depression. What do you savor? A good book, a funny movie, a hike, visiting a friend? <a href=\"\/articles\/leading-effectively-articles\/maximize-joy-savor-the-holidays\/\">Stop, and remember to savor the moments of joy you experience<\/a>.<\/li>\n<\/ul>\n<p>Learn more about how to <a href=\"\/articles\/leading-effectively-articles\/8-steps-help-become-resilient\/\">enhance and practice more resilient leadership<\/a>.<\/p>\n<p>As with all aspects of leadership, your ability to balance self-care and care for others will ebb and flow. Practicing servant leadership is the same. Instead of always putting the needs of others before your own, you must make time to put yourself first, too. It&#8217;s essential for both <a href=\"\/articles\/leading-effectively-articles\/create-better-culture-the-keys-to-wellbeing-and-leadership\/\">wellbeing and leadership<\/a>.<\/p>\n<h2>Making the Servant Leadership Model More Sustainable<\/h2>\n<p>This reimagined servant leadership model better balances the energy focused on self and others. It leans on the leader\u2019s self-reflection and awareness to better understand their impact on others. And it values self-care as an essential component to success.<\/p>\n<p>These \u201cself\u201d aspects of our version of servant leadership are even more important in our increasingly complex world, where leaders are called on to make tough decisions and change is the only constant.<\/p>\n<p>To prepare ourselves to bring our best to our work, we must transition away from seeing servant leadership as only about others and invite our teams and colleagues to do the same. Doing so will create an opportunity for leaders of all levels to participate in creating a culture where we achieve together and take care of one another, while we also care for ourselves.<\/p>\n<h2>Ready to Take the Next Step?<\/h2>\n<p><strong><em>Try on a more sustainable approach to the servant leadership model, and help your team form habits that create conditions for peak performance with our <a href=\"\/leadership-solutions\/leadership-topics\/resilience-training\/\">resilience-building solutions<\/a>, which will help you avoid burnout \u2014 and burn bright instead.<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It may seem like a paradox, but can we garner the benefits of servant leadership (and make it more sustainable), by encouraging leaders to take care of themselves first, in order to serve others more effectively?<\/p>\n","protected":false},"author":130,"featured_media":55824,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","footnotes":"","_links_to":"","_links_to_target":""},"tags":[],"class_list":["post-55823","articles","type-articles","status-publish","has-post-thumbnail","hentry","categories-emotional-intelligence","categories-polarity-paradox","categories-resilience-stress","categories-self-awareness","audience-leaders-managers","industry-foundations-philanthropy","industry-nonprofit-social-sector","region-americas","article-type-leading-effectively-articles"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Make Servant Leadership More Sustainable | CCL<\/title>\n<meta name=\"description\" content=\"While it may seem like a paradox, the key to successful servant leadership is actually to start with a focus on self, before others.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ccl.org\/articles\/leading-effectively-articles\/how-to-make-servant-leadership-more-sustainable-by-balancing-self-others\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Make Servant Leadership More Sustainable? 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